Ticket cancellations and Changes Procedure

Cancellations

 - Tickets can only be cancelled through the issuing agencies. - Tickets cannot be cancelled by telephone, fax or email. Interested parties must hand in the tickets to the issuing agency. - Tickets issued by the company's online booking system and which have not been printed can be cancelled even via e-mail at reservations.dpt@seajets.gr , as long as the e-mail is sent by the e-mail address indicated in the booking form. - Cancelled tickets are refunded by the issuing agency, up to 1 year from the date of cancellation of the tickets, and by the locally cooperating central agencies in exceptional cases. 

Changes

- Ticket changes can be made up to 12 hours prior to departure. Changes must be processed through the agency from which the tickets were originally issued. If the new ticket is more expensive, the fare difference must be paid. If the new ticket is cheaper, the fare difference is non-refundable. Please note that changed tickets cannot be cancelled. For bookings made through our website, change requests can be submitted in writing or by calling +30 210 7107710. 

Alternatively, tickets can be converted to open dated, up to 12 hours before the departure and are valid for one year.