What happens in case of lost luggage or valuable items?

Created by Υiannis Tseronis, Modified on Mon, 1 Dec, 2025 at 12:23 PM by Υiannis Tseronis

The company is not liable for the safekeeping of personal items unless handed over for safekeeping at the ship's accounting office.

  • Luggage must be placed in designated areas as directed by the crew.
  • Valuable items should be handed over to the ship’s officers for safekeeping and an official receipt will be issued.
  • The company is not liable for lost valuables left in public areas or inside vehicles.

If an item is lost or found:

  • Report immediately to the ship’s Reception Desk, before disembarkation.
  • After disembarkation, contact Customer Service at +30 210 710 7710 or via reservations.dpt@seajets.gr.

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